Managed IT Services

One price. Unlimited support.

NexTech Complete brings help desk, infrastructure and device management together in one package, so your technology just works.

Get a quoteCall 330-704-0877

IT Support & Help Desk

Day-to-day user support and issue resolution.

  • 24/7 or business-hours help desk
  • Remote and on-site support
  • Ticketing system & SLA-based response times
  • User onboarding/offboarding
  • Device troubleshooting (PCs, Macs, mobile devices, printers)
  • Application support (Microsoft 365, Google Workspace, line-of-business apps)

Infrastructure Management: On-Prem & Cloud

Keep systems running reliably and efficiently.

  • Server monitoring & maintenance
  • Virtualization (VMware, Hyper-V)
  • Cloud infrastructure (Azure, AWS, Google Cloud)
  • Network management (switches, routers, firewalls, Wi-Fi)

Performance & Uptime

  • 24/7 system monitoring
  • Patch management
  • Capacity planning
  • Hardware lifecycle management
  • Asset tracking

Device & Endpoint Management

Control and secure all company devices.

  • RMM (Remote Monitoring & Management)
  • MDM (Mobile Device Management)
  • Patch automation
  • Configuration management
  • Device encryption
  • Remote wipe
  • Inventory tracking

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Let's talk about your project

Tell us about the space and what you need, whether that's cabling, Wi-Fi, cameras, access control or IT support, and we'll get back to you. We come to you, serving businesses in Canton, North Canton, Green, Akron and Fairlawn and the surrounding Stark and Summit County area.